Solutions
Contents claims, from the floor to the estimate.
Photograph a room. iContentsPro identifies the items, prices them, scores its own confidence, and hands you a carrier-ready report — built for carriers, TPAs, adjusters, restoration professionals and contents specialists.
Get the inventory in
Room by room in the field, an existing list, or hundreds of photos at once.
Review the exceptions
Confidence scores point you at the lines that need a human, not all of them.
Or hand it to us
A person reviews and validates every line by hand. Ten cents a line item.
Move it into the estimate
Xactimate Contents Report format, a full photo report, or a field check list.
Six ways in. One report out.
Most contents work dies at intake. The client sends photos, a spouse sends a spreadsheet, the pack-out company sends a PDF, and somebody spends a day reconciling them. iContentsPro takes all of it, in whatever shape it arrives, and merges it into one report.
Tag a room and snap
iOS or Android. The app identifies the item, its condition and its damage as you go.
No signal, no problem
Works with no internet and no cell service, then syncs the moment you are back up.
Voice to text
Dictate a note on an item instead of typing it one-handed in someone's garage.
Bring a list instead
Excel, CSV, a handwritten list, or your pack-out company's PDF.
Or hundreds of photos
Smart AI Upload flags blur, dark images, duplicates and images holding more than one item.
Invite the insured
Assign the capture to a team member, a field specialist, or the insured themselves.
A contents inventory can come from
- The mobile app, room by room
- Existing photos from any source
- An Excel or CSV list
- A handwritten list
- Your pack-out company’s PDF
- No photos at all, for total-loss claims
Combine any of them on the same claim. Start with an uploaded list, then add room photos for the items that need extra documentation.
Review the exceptions, not every line.
The Smart Report scores its own confidence on every item and tags the ones that need attention, so your time goes where judgment is actually required. One click gets you the original image and the replacement source.
Confidence on every line
Each item carries an AI Confidence value. The low scores surface first, so you review the exceptions rather than all of it.
One click to the evidence
The original image and the replacement source open from the line itself.
Send it back
Modify, validate, resubmit to the AI Optimizer, or reassign it to the field.
Shop the replacement
A built-in comparison module, so the replacement on the line is one you can actually buy.
Download and share
Spreadsheet, document or PDF. Share with anyone, no account required.
Same app, any desk
The web app mirrors the mobile app, so nobody learns two tools.
Short on time? iCP-Desk reviews it for you.
Upload photos or the list you already have. The AI Optimizer builds the report, then a person on the iCP-Desk reviews and validates every line by hand — and hands back a complete, carrier-grade contents report.
SLAs available
- Every line reviewed by a personNot a spot check. Not a sample. Every line item on the report.
- Image matches the itemEvery photo checked against the description on its line.
- Replacement confirmed and sourcedCorrect make, model and size, with a working link.
- ACV and RCV verifiedPricing, age and condition re-checked before it goes out.
- Reassigned if it needs the fieldIf an item needs another photo, it goes back with a note saying why.
Straight into the estimate.
Contents reports come out in industry-standard format — every field an adjuster, carrier or contents specialist expects, already populated. Export in Xactimate Contents Report format, as a full photo report, or as a field check list.
See a sample exportEvery line carries
- Room
- Description
- Replace or clean
- Quantity
- RCV
- ACV
- Tax
- Depreciation
- Link to the original image
- Link to the replacement
- AI Confidence score
- Xactimate category Coming soon
Never a one-time pass.
Contents claims are among the toughest to resolve. They are emotional for the insured, so they tend to be an ongoing back-and-forth between the adjuster and the insured. iContentsPro makes that loop easy to run — every step can hand the claim back to the one before it, and nothing gets lost in between.
↻ Every arrow runs both ways. Reassign the claim to anyone — the insured, the adjuster, or a field specialist — and funds distribution returns to the insured, where the loop began.
Simple to use. Help if you want it.
The Video Tutorial Catalog covers getting started, the mobile app, the web app, reporting, admin and homeowner onboarding — short videos you can send to a new team member or to the insured.
Browse the catalogThe catalog covers
- Getting started
- The mobile app
- The web app
- Reporting & exports
- Admin & permissions
- Homeowner onboarding
Short enough to send to an insured who has never used the app and never will again.
See it on a real file
Bring the messy claim. That is the one worth watching.
The one with the photos that came in sideways, the spreadsheet someone started and abandoned, and the pack-out PDF nobody wants to rekey.